Kodiak

Terms of Service

Last updated: June 17, 2026

Use of Kodiak

Kodiak provides software for self-storage operators and their customers. You may use Kodiak-powered pages and workflows only for lawful purposes, accurate rental or account activity, and normal business communications with the applicable storage facility.

Rental and Account Workflows

Public rental pages may show available units, rates, move-in options, checkout steps, and related account workflows. Unless a production checkout provider is active, preview checkout screens are scaffolds for operator handoff and do not collect payment. Final availability, pricing, lease approval, taxes, fees, and move-in requirements are controlled by the storage facility.

SMS Messaging Terms

By checking an SMS consent box, submitting a form with SMS consent, or otherwise opting in, you agree to receive recurring automated and manual text messages from Kodiak and the applicable storage facility about rental inquiries, reservations, move-in coordination, account updates, payments, maintenance, and customer service. Message frequency varies based on your activity, typically up to 4 messages per month for an active inquiry or account workflow. Message and data rates may apply.

Reply STOP to cancel SMS messages. Reply HELP for help. Consent to text messages is not required to rent a unit, receive service, or make a purchase. SMS communications are governed by our Privacy Policy.

Your Responsibilities

  • Provide accurate contact, account, and rental information.
  • Use Kodiak only for your own legitimate inquiry, account, facility, or business purpose.
  • Do not interfere with the service, attempt unauthorized access, or submit unlawful content.
  • Promptly update your contact details if they change.

No Professional Advice

Kodiak may help operators organize drafts, reminders, work queues, reports, and compliance-related workflows. Kodiak does not provide legal, financial, tax, or insurance advice. Operators remain responsible for reviewing and approving notices, messages, lease actions, payment actions, and customer decisions.

Availability and Changes

Kodiak may update, suspend, or discontinue parts of the service, and may revise these terms from time to time. Continued use after changes means you accept the updated terms.

Contact

Questions about these terms can be sent to support@runkodiak.com. For facility-specific rental or account questions, contact the storage facility directly.